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Neutrogena Skin360 / NeoStrata Skin360 – Illinois Facial Data Privacy Settlement

Johnson & Johnson allegedly collected and used facial data through Skin360 without the consent and privacy notices required by Illinois law. The company denies wrongdoing.

DeadlineNov 25, 2026
Payout summaryShare from a $4.7 million total settlement fund
Filing effortMedium

Eligibility

Who may qualify?

People who completed a Skin360 face scan using an app or website while physically in Illinois between December 9, 2019 and May 5, 2023.

Payout

How much could I get?

Eligible claimants receive an equal share of the $4.7 million fund after fees and costs. The amount depends on how many valid claims are filed. The exact payout is not yet known.

Filing effort

How hard is it to file?

Filing effortMedium

Online filing requires a Settlement Claim ID. The paper form allows filing without one. You must provide use dates, contact details, payment choice, and a signed statement. Additional proof may be requested.

Claim ID help

How do I find my claim ID or notice?

Where to look for your claim ID or notice

Check your settlement email or mailed notice for a Settlement Claim ID. On the mailed notice, look above your name and address.

What to do if you cannot find your claim ID

Email [email protected] or call 1-888-706-4337 for help. You can also use the paper claim form without a Settlement Claim ID.

Email search keywords

Try copying these keywords into Gmail, Outlook, or another email search box.

("Skin360" OR "Skin360 BIPA Settlement" OR "Neutrogena Skin360" OR "NeoStrata Skin360" OR "Melzer" OR "Eisner Advisory Group" OR "Settlement Claim ID" OR "Claim ID" OR "Notice ID" OR "Unique ID" OR "Settlement ID" OR "Class Member ID" OR "PIN")

Eligibility check

Am I eligible for this settlement?

Answer a few quick questions.

Question 1 of 50 answered
Did you use Skin360 to scan your face and check your skin?

This is not legal advice. The quiz may be wrong. Always review the official settlement website before filing.

Official source

Where do I file or verify details?

Use the official settlement website to verify eligibility, claim forms, deadlines, notices, and administrator instructions before filing.

Visit official settlement website