Custer v. Dovenmuehle Mortgage, Inc.
Dovenmuehle Mortgage allegedly charged improper fees when North Carolina mortgage borrowers made payments by phone or an automated phone system.
Eligibility
Who may qualify?
You may qualify if Dovenmuehle serviced a mortgage on North Carolina property and you paid a phone payment fee from April 10, 2020 through January 13, 2026.
Payout
How much could I get?
Class members are estimated to receive about $425 for each qualifying fee paid, subject to final settlement costs and court approval.
Filing effort
How hard is it to file?
No claim form or documents are required. Identified class members will automatically receive payment, usually by mailed check.
Claim ID help
How do I find my claim ID or notice?
Where to look for your claim ID or notice
Check the settlement notice sent by email or mail for your ILYM ID, which you need to change your payment preference online.
What to do if you cannot find your claim ID
If you cannot find your notice or ILYM ID, call ILYM Group at (888) 250-6810 to check your information.
Email search keywords
Try copying these keywords into Gmail, Outlook, or another email search box.
"Custer v. Dovenmuehle" OR "Dovenmuehle Mortgage" OR "Dovenmuehle Phone Fee" OR "ILYM Group" OR "ILYM ID" OR "Claim ID" OR "Notice ID" OR "Unique ID" OR "Settlement ID" OR "Class Member ID" OR "PIN"Eligibility check
Am I eligible for this settlement?
Answer a few quick questions.
This is not legal advice. The quiz may be wrong. Always review the official settlement website before filing.
Official source
Where do I file or verify details?
Use the official settlement website to verify eligibility, claim forms, deadlines, notices, and administrator instructions before filing.
Visit official settlement website